CompTIA A+ Syllabus
A+ N+ Knowledge is essential for candidates interested in starting their career in computer support domain which validates necessary entry-level IT skills including computer repairing, operating systems, network administration, and information security but is becoming a qualifying factor in the hiring process.
Nowadays in most IT companies, A+ N+ knowledge has become a mandatory hiring requirement for a variety of entry-level IT positions. Hence, obtaining the necessary A+ N+ training is a distinctive step towards a dream job. This certification is also a requirement for advanced accreditation of leading Microsoft, Cisco, IBM, and HP technology.
CompTIA - CompTIA A+ 220-801
PC Hardware
- Evaluate and select appropriate components for a custom configuration, to meet customer specifications or needs.
- Differentiate among various CPU types and features and select the appropriate cooling method.
- Differentiate between motherboard components, their purposes, and properties.
- Compare and contrast various connection interfaces and explain their purpose.
- Install and configure storage devices and use appropriate media.
- Given a scenario, evaluate types and features of display devices.
- Install an appropriate power supply based on a given scenario.
- Identify connector types and associated cables.
- Install and configure various peripheral devices.
- Compare and contrast RAM types and features.
- Install and configure expansion cards.
- Configure and apply BIOS settings.
Networking
- Install, configure, and deploy a SOHO wireless/wired router using appropriate settings.
- Compare and contrast wireless networking standards and encryption types.
- Compare and contrast network devices, their functions, and features.
- Explain common TCP and UDP ports, protocols, and their purpose.
- Compare and contrast Internet connection types and features.
- Categorize characteristics of connectors and cabling.
- Given a scenario, use appropriate networking tools.
- Identify types of network cables and connectors.
- Explain properties and characteristics of TCP/IP.
- Identify various types of networks.
Laptops
- Compare and contrast the components within the display of a laptop.
- Install and configure laptop hardware and components.
- Compare and contrast laptop features.
Printers
- Explain the differences between the various printer types and summarize the associated imaging process.
- Given a scenario, install, and configure printers.
- Given a scenario, perform printer maintenance.
Operational Procedures
- Given a scenario, demonstrate proper communication and professionalism.
- Explain environmental impacts and the purpose of environmental controls.
- Explain the fundamentals of dealing with prohibited content/activity.
- Given a scenario, use appropriate safety procedures.
CompTIA - CompTIA A+ 220-802
Operating Systems
- Compare and contrast the features and requirements of various Microsoft Operating Systems.
- Given a scenario, install, and configure the operating system using the most appropriate method.
- Given a scenario, use appropriate operating system features and tools.
- Setup and configure Windows networking on a client/desktop.
- Explain the differences among basic OS security settings.
- Given a scenario, use appropriate command line tools.
- Explain the basics of client-side virtualization.
- Given a scenario, use Control Panel utilities
Security
- Given a scenario, use the appropriate data destruction/disposal method.
- Implement security best practices to secure a workstation.
- Given a scenario, secure a SOHO wireless network.
- Given a scenario, secure a SOHO wired network.
- Compare and contrast common security threats.
- Apply and use common prevention methods.
Mobile Devices
- Compare and contrast hardware differences in regards to tablets and laptops.
- Compare and contrast methods for securing mobile devices.
- Establish basic network connectivity and configure email.
- Explain the basic features of mobile operating system.
- Execute and configure mobile device synchronization.
Troubleshooting
- Given a scenario, troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools.
- Given a scenario, troubleshoot, and repair common laptop issues while adhering to the appropriate procedures.
- Given a scenario, troubleshoot common security issues with appropriate tools and best practices.
- Given a scenario, troubleshoot hard drives and RAID arrays with appropriate tools.
- Given a scenario, troubleshoot wired and wireless networks with appropriate tools.
- Given a scenario, troubleshoot operating system problems with appropriate tools.
- Given a scenario, troubleshoot printers with appropriate tools.
- Given a scenario, troubleshoot common video and display issues.
- Given a scenario, explain the troubleshooting theory.